Courses

WHY SHOULD I DO BUSINESS WITH YOU

This customer service class trains you to earn a customer’s trust, how to convey why customers should spend their money at your body shop, working with multi-generational customers, innovative thinking, and how to sustain business in fluctuating markets.

This is taught in a classroom, which requires the host organization to provide a projector and screen.

Pricing = $800.00 (MSO Pricing Available)

Length of course = One day (8:00 a.m. to 5:00 p.m.)

Minimum class size – 10 people

Maximum class size – 20 people

This course can be taught onsite, please contact us for more information.

SUCCESSION AND DEVELOPMENT PLANNING

Business owners and managers learn how to create development and succession plans for positive and negative attrition and how to be proactive to staffing changes, instead of reactive. Additionally, the course focuses on how to create a meaningful work environment for employees of multiple generations by understanding the various characteristics of each generation in the workforce.

Pricing = $800.00 per person (MSO Pricing Available)

Length of course = 2 days

Minimum class size – 10 people

Maximum class size – 20 people

This course can be taught onsite, please contact us for more information.

NEW ESTIMATOR TRAINING

Brand new estimators learn how to navigate through CCC, correct file documentation, use of P-Pages, and how to identify the different components of a vehicle from bumper assemblies to structure and restraint systems. This course is for people who do not have estimating skills.

Pricing = $1,500.00 per person (MSO Pricing Available)

Length of course = 4 days

Minimum class size – 10 people

Maximum class size – 20 people

This course can be taught onsite, please contact us for more information.

INTERMEDIATE ESTIMATING TRAINING

Learn how to write a detailed estimate utilizing information contained in CCC1 to include foot notes, head notes, and P-Pages along with manufacturer repair procedures. Gain a greater understanding of how to inspect today’s complex vehicles and how to document accurate repair estimates. Participants are encouraged to engage in discussion and the training to better understand the business of writing and negotiating estimates, profitability, technician management, and time management.

Pricing = $1,500 per person (MSO Pricing Available)

Length of course = 4 days

Minimum class size – 10 people

Maximum class size – 20 people

This course can be taught onsite, please contact us for more information.

REPAIR PLANNING TRAINING

Work with a tear down technician to create a comprehensive repair plan including 100% tear down methodology, scan tools, bore scopes, structural analysis, and manufacturer procedures. The plan is completed as the vehicle moves through the repair process with “zero” supplements.

Pricing = $1,000 per person (MSO Pricing Available)

Length of course = 3 days

Minimum class size – 10 people

Maximum class size – 20 people

This course can be taught onsite, please contact us for more information.

MENTOR TRAINING

High performing technicians and service writers learn how to become mentors for new employees entering the auto body industry. Participants learn about generational differences, the importance of mentorship, teaching to the lowest common denominator, communication skills, and development planning.

Pricing = $800 per person (MSO Pricing Available)

Length of course = 2 days

Minimum class size – 10 people

Maximum class size – 20 people

This course can be taught onsite, please contact us for more information.

PLASTIC REPAIR TRAINING

Technicians improve their skills to repair plastic components using both adhesives and plastic welding with the goal of increased repair, profitability, and cycle time.

Pricing = $750 (MSO Pricing Available)

Length of course = 2 days

Minimum class size – 10 people

Maximum class size – 20 people

This course can be taught onsite, please contact us for more information.

ALUMINUM REPAIR BASICS

Technicians who are unfamiliar with aluminum repair learn the basics of working with this increasingly used material.

Topics include hammer and dolly techniques, thermal expansion, working versus annealing temperatures, use of aluminum dent removal tools, use of glue on dent removal tools, bonding adhesives, and rivet bonding.

Pricing = $750 per person (MSO Pricing Available)

Length of course = 2 days

Minimum class size – 10 people

Maximum class size – 20 people

This course can be taught onsite. Location must have tools. Please contact us for more information.

MANAGEMENT TRAINING

Potential managers, new managers, or managers who need a refresher can gain a better understanding of time management, delegations skills, employee development, succession planning, and implementing change.

Price = $800 per person (MSO Pricing Available)

Length of course = 2 days

Minimum class size – 10 people

Maximum class size – 20 people

This course can be taught onsite, please contact us for more information.

CORPORATE TRAINING DEVELOPMENT

Pro Collision creates specific instructional design and effective training techniques for clients on an as needed basis.

$250 per hour for material development (MSO Pricing Available)

$2,500 per day, plus travel expenses for shop visits

$750 non-refundable deposit (deducted from total price)

This course can be taught onsite, please contact us for more information.

REVIEWING ESTIMATES FROM IMAGES

Gain a greater understanding of how to read an estimate and identify changes, compare images of damage to actual vehicles, what additional questions should be asked when reviewing an estimate, how to look for red flags, and proper estimate documentation.

Pricing = $800.00 (MSO Pricing Available)

Length of course = 2 days

Minimum class size – 10 people

Maximum class size – 20 people

This course can be taught onsite, please contact us for more information.